ThriveCall — Privacy Policy

Last updated: October 27, 2026

ThriveCall ("the app") is an alarm clock app that wakes you up with a short, personalized, AI-generated voice message. This page explains what information the app uses, where it goes, and how it's stored.

Information you provide

You enter:

• A nickname (during setup)
• For each alarm: its time, repeat days, voice (persona and gender), snooze length, vibration setting, and optionally a wake-up message you write or pick

This information is stored only on your device (using standard Android app-local storage). It is not sent to any account or server we control, because the app has no user accounts and no server-side database.

What gets sent off your device, and why

To generate a personalized wake-up message, the app sends a request through our proxy server (hosted on Cloudflare) to these services:

• Cloudflare, Inc. hosts our proxy server and runs the text-generation model (Meta Llama, via Cloudflare Workers AI) that writes the short message. Your nickname is included in this request so the message can address you by name. (Cloudflare's privacy policy)
• ElevenLabs, Inc. is the voice-synthesis service. It converts the message text (which includes your nickname) into a spoken audio clip. If you write your own message instead of using a generated one, your own written text is sent to this service instead — the text-generation model is not involved in that case. (ElevenLabs' privacy policy)

Wake-up messages are AI-generated and the voices are synthesized — they are not recorded by real people. AI output can occasionally be inaccurate or inappropriate; you can report a message from inside the app or by email.

These requests happen each time a message is generated (when you create or turn on an alarm, periodically afterward, and any time you manually request a new message for a specific alarm) — not continuously, and not for any purpose other than producing that message. We do not intentionally store the contents of these requests (nicknames or messages) on our side. However, our proxy temporarily keeps your IP address in anti-abuse rate-limit counters (for up to about 25 hours), and our hosting provider may keep ordinary operational logs, which can include request metadata and error details. Cloudflare and ElevenLabs process the data to fulfill the request under their own privacy and retention practices, which we don't control.

Data stored on your device

All of the following stays on your device and is never transmitted anywhere except as described above:

• Your profile (nickname, voice/persona choice)
• Your alarms (times, repeat days, on/off state)
• Cached copies of generated wake-up messages and their audio (one per voice), kept so your alarm can play instantly and even offline
• Any custom wake-up message (text and audio) you've written or picked for a specific alarm, saved with that alarm

Uninstalling the app permanently deletes all of this. There is no account to delete separately, because none exists. To ask us to delete purchase records linked to your anonymous ID, email us at the address below.

Permissions the app requests

• Notifications — required to alert you at your alarm time.
• Exact alarm scheduling — required so your alarm fires precisely on time rather than being delayed by battery optimization.
• Full-screen alarm — shows the alarm screen with Snooze and Stop over the lock screen when an alarm rings.
• Foreground service (media playback) — keeps the wake-up message playing while the alarm rings, until you tap Snooze or Stop.
• Vibration, keep the device awake and run at startup — to vibrate while ringing, and to set your alarms again after the phone restarts.

None of these permissions send any information off your device.

How long data is kept

• On your device: until you uninstall the app or clear its data. (Android's backup feature may restore app data if you reinstall on a device linked to the same Google account.)
• IP address in rate-limit counters: expires automatically, within about 25 hours.
• Server logs, Cloudflare and ElevenLabs: according to those providers' own retention policies.
• Purchase records (RevenueCat): until deleted on request (see below) or as required by RevenueCat's policy and by law.

In-app purchases

ThriveCall Premium is an optional subscription. Payment is processed entirely by Google Play Billing under Google's own privacy policy — we never see or store your payment details.

To know whether your subscription is active, the app uses RevenueCat, a subscription-management service. It receives your purchase history (which subscription, when, and whether it's active) together with a random, anonymous ID the app creates, plus technical information its SDK collects automatically such as your IP address, device and operating-system type, and app version. It does not receive your name, nickname or email. RevenueCat processes this on our behalf only to manage your subscription and for purchase analytics.

Age requirement

ThriveCall is intended for users aged 18 and older, due to persona content that may include mature or suggestive themes (the "Flirty & Sweet" persona). The app asks you to confirm that you are 18 or older. We do not knowingly collect personal information from, or permit use by, anyone under 18. If you believe a person under 18 has used the app, contact us and we will delete the related data.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the use of your personal data, to receive a copy of it, to withdraw consent, and to complain to your local data protection authority. This includes rights under the EU/UK GDPR, the California CCPA/CPRA and other US state privacy laws, Israel's Privacy Protection Law, and similar laws elsewhere (for example in Canada, Australia and Brazil).

• Almost all of your data is on your device, where you can view, change or delete it yourself in the app or by uninstalling.
• To access or delete data we hold about you (for example purchase records), email us, or use the data deletion page. We respond within 30 days.
• We do not sell your personal information, and we do not share it for advertising.
• We cannot locate or delete data held by Cloudflare or ElevenLabs from a request on our side, because we do not keep an identifier that links it to you; see their policies.
• Our legal bases (where applicable) are performing the service you asked for, our legitimate interest in running and securing it, and your consent where you give it. Your nickname and message text are sent to, and processed by, Cloudflare and ElevenLabs, and your anonymous purchase ID by RevenueCat. These providers operate in the United States and other countries, so if you are in the UK, the EU or elsewhere, your data leaves your country. Those transfers rely on the providers' own safeguards (for example standard contractual clauses); see their privacy policies.
• The information you give us is provided voluntarily; without a nickname the app cannot personalize messages.

Changes to this policy

If this policy changes, the updated version will be posted at this same URL with a new "last updated" date above.

Contact

Questions about this policy: thrivecall@latehoursstudio.com